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How To Book An Appointment For E-passport Application In Kenya

Long queues at the Immigration department of Kenyans who line up for long hours to apply and collect their passports is now a thing of the past as the immigration department has introduced a booking system. Through this system, applicants will specify the date and time they wish to have their biometrics taken and the passport collection date.

This will save many applicants time that they could have otherwise spent on long queues. Those who had already made online applications will need to revisit the E-citizen portal and book their appointments.

This directive by the Immigration Department will exempt students, the sick, public officials who have assignments abroad and even business executives with urgent engagements. They will, however, be required to provide proof of the travel details.

Here is a step by step guide on how to book an appointment for E-passport application in Kenya.

Login to Your E-Citizen Account

1. Select category 

Click on the drop-down menu and choose whether the application is for you or your child.2. Instructions Page

Here you are told on how long you will have to wait to get your passport. You will also get information on passport fees according to the number of pages and category.

For those in the diaspora, only six countries have e-passport issuance centres: France (Paris), Germany (Berlin), United States (Washington), United Kingdom (London0, United Arab Emirates (Dubai) and South Africa (Johannesburg).3. Dual Nationality

Select Yes if you have Dual Nationality and No if you don’t

4. Select Passport Type

Next, you get to select if your passport is an ordinary one or a diplomatic one.

You will be further prompted in a drop-down to choose whether it is your first-time passport, a replacement of previous passport, change of passport, mutilated or lost passport.

Further down, another drop-down will prompt you to choose the number of pages from 34, 50 and 66 pages which are A series B series and C series respectively.

If your application is for replacement, then you will be required to enter your current passport number.

5. Applicant’s Details

It is compulsory to fill sections marked with the asterisk symbol (*); otherwise the applicant will not succeed in moving to the next step.

Here, you are required to input your surname, given names, date of birth, gender, the color of your eyes, height (in feet/inches), birth location, country of birth and citizenship status (by birth/naturalisation).

Other details required in this section are KRA PIN, birth entry number, profession/occupation, marital status, name change if by marriage, the reason for travel and residential information (country of residence, postal address, phone number, estate location, village, email address).

When filling the postal address section do not include the dot symbol (.)

6. Parents Details

Enter your father and mother’s details whether available, unavailable or deceased. 7. Next of Kin Details for two people

Enter the name, ID number, Division, Location, relationship, address, phone number and email contacts of two of your next of kin.

Step 8: Children Details

Choose whether you have children or not.

Those with kids will be required to enter the particulars for the children like the relationship, name, place of birth, date of birth and gender. You can also add rows if you have more information to add.9. Recommender’s Details

The applicant must be recommended by a person who is a Kenyan citizen and someone who personally knows the applicant but not an immediate relative. You are required to enter your recommender’s full name, ID number, profession/occupation, email address, phone number and postal address.

10. Uploads

You will be asked to download the application form that will have been automatically filled with details you provided in previous sections.

Once you have checked that the details are correct you will need to upload it alongside your ID copy and that of the recommender.

Other documents required for upload are the last, 2nd last, 3rd last, 4th last pages of the previous passport if you are renewing an old one.

Click COMPLETE to make payment and choose the date, time and station to appear for biometrics.

If you are seeking a replacement, you will be required to present an appointment slip generated from the e-citizen portal, original ID and the old passport.

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